Privacy Policy

Introduction

Booka (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Booka app, designed to streamline textbook acquisition for the Nigerian academic community.

1. Information We Collect

We may collect the following information to provide our services:

• Personal Identifiers: Name, email address, and phone number.
• Academic Profile: University and course details (essential for accurate bookshop selection).
• Payment Information: Processed securely via Paystack.
• Transaction Details: Order history, pickup times, and delivery tracking data.
• Technical Data: Device information and IP address.

2. How We Use Your Information

Your data allows us to maintain a seamless campus experience:

• To process book orders and schedule efficient pickups.
• To facilitate secure payments and issue necessary refunds.
• To send critical order updates, notifications, and relevant promotions.
• To analyze and improve app features and the overall user experience.

3. Data Sharing

We share your data only with trusted service providers, such as payment processors and delivery agents, strictly to fulfill your orders. We do not sell or rent your personal information to third parties.

4. Your Rights

As a Booka user, you have the right to:

• Access, correct, or request the deletion of your personal information.
• Opt-out of promotional communications at any time.

5. Data Security

We use industry-standard SSL encryption and secure storage protocols to protect your data. Access to sensitive information is strictly limited to authorized personnel only.